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Business Hours
Monday - Friday
Saturday
Sunday
Emergency Support
⚠️ Medical Emergency?
For medical emergencies, call 911 immediately. Our contact methods are not appropriate for urgent medical situations.
Frequently Asked Questions
How quickly will I hear back from you?
We respond to all inquiries within 24 hours during business days. For urgent medical questions, please contact your healthcare provider directly.
Can I speak with a healthcare provider?
Medical consultations are scheduled through our patient portal after you complete the initial assessment and qualify for our program.
Do you offer phone consultations?
Yes! Our telemedicine platform supports both video and phone consultations based on your preference and technology availability.
What states do you serve?
We currently serve 35+ states. During the quiz process, we'll verify if our services are available in your location.
How do I update my account information?
You can update your account through our patient portal or by contacting our support team directly at support@slimwithoutgym.com.
What about insurance coverage?
We're working on insurance partnerships. Currently, most patients pay out-of-pocket, but we offer flexible payment options and competitive pricing.